Delivery

Upon payment confirmation, we provide next-day delivery for your puppy, meaning you can receive your new furry friend by tomorrow evening. During the registration for delivery, we will give you the tracking number and all essential shipping details needed to receive your pup.

Shipping

Shipping and delivering your puppy to your address has never been simpler. Your puppy will travel in a climate-controlled cabin area specifically for pets, within an airline-approved carrier. Before the journey, you will receive a flight number, arrival time, and a reference number that identifies your puppy. We can arrange for your puppy to be delivered directly to your home or you can pick your puppy up at the airport using a reference or airbill number. Shipping is entirely safe and stress-free for the puppy. Usually, you will receive your puppy within 24 hours of shipping, depending on your location. With over 11 years of experience in shipping dogs, I always aim to ship puppies and adults directly with non-stop flights. My puppies consistently arrive happy and unstressed, according to new owners.

We use airlines for shipping because it is the fastest and safest method to transport our puppies, especially for long distances or interstate travel. Our puppies travel in customized, airline-approved plastic pet kennels based on their weight and journey duration. They ride in a special climate-controlled and pressurized compartment on the plane, separate from passenger luggage.

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” and “UP” stickers, along with the destination airport, confirmation number, and customer contact details. To familiarize puppies with their crates, we play with them inside before shipping. We provide ample food and water to ensure they stay hydrated and nourished during the journey. This is especially important in the unlikely event of a delay. We prioritize finding the shortest routes and scheduling direct flights whenever possible to minimize travel time.

We check weather conditions at the receiving end and only ship when it is safe for the puppies. Shipping usually occurs Monday through Saturday. We guarantee the safe and healthy arrival of your puppy and will not ship if weather conditions are hazardous. While some puppies may need a day or two to adjust to their new homes, most adapt quickly and comfortably.

Nanny Shipping

For added convenience, we offer direct delivery through reliable Airline Nannies who fly with your puppy right to you. This method ensures the safest, most reliable, and least stressful delivery for your new puppy. The puppy nanny provides constant attention and care during the flight.

Due Diligence

All puppies are flown with ice water, bedding, and food attached to their crates if necessary. We prefer using American, United, or Continental Airlines due to their excellent animal care and specialized compartments for pets.

Health Certificate

A health certificate is mandatory for all pets traveling via air, ensuring they do not share anything beyond the ride. All airlines require this certificate.

Please be available to receive your puppy at the specified time, whether at home or the airport. Puppies are typically available one hour after flight arrival, and a valid ID such as a driver’s license is required for pick-up. We appreciate confirmation that your puppy has arrived safely, so please call or email us upon arrival. Additionally, take your puppy to the veterinarian for a regular health check-up within 48 hours of arrival. We will follow up 24 hours after delivery to ensure everything is perfect, answer any questions, and gauge your satisfaction.